First contact & entitlement card

Opening hours at a glance

Office Monday to Thursday
9:00 – 12:00
or by telephone arrangement
Apply for or renew a card Tuesday 09:30 – 11:30
Friday 13:30 – 15:30
Mathildenstraße 38, 90762 Fürth
Phone 0911 974 63 63 Questions about the card

How do I get the card?What are the requirements for this card?

Office opening hours:

Our office at Mathildenstraße 38 is open

Monday to Thursday inclusive from
9:00 – 12:00,
or by telephone arrangement on
Phone 974 63 63.


First contact & entitlement cards

Questions and applications for entitlement cards:

Tuesday from 09:30 to 11:30
Friday from 13:30 to 15:30

Cards are also issued or renewed at these times.

Customers can arrange a consultation with the board on Thursdays by telephone.

How do I get the card?

  1. Gather your documents
    • Identity card or passport
    • Registration certificate
    • Proof of income or pension statement
  2. Come to the office during card hours

    Mathildenstraße 38, 90762 Fürth – Tuesdays 09:30 to 11:30 or Fridays 13:30 to 15:30.

  3. Receive your card

    Once need has been demonstrated, the customer card is issued or renewed on the spot. With it you can collect food once a week at one of our distribution points for a small contribution towards costs.

What are the requirements for this card?

A customer card can be issued if need is demonstrated. Please bring with you:

  • Identity card or passport
  • Registration certificate
  • Proof of income or pension statement
Fragen & Berechtigungsausweis